Support that scales. Without the price tag.
backend.chat gives your team a modern shared inbox + AI-powered chat widget with flat pricing and 2-minute setup. No surprises.
No credit card required • Live in 2 minutes
What's your pricing?
Flat pricing - unlimited agents for one price. Start free, no credit card needed!
Answered instantly by AI
Trusted by modern teams
Still paying per seat?
Most platforms penalize you for growing. Here's what that actually costs.
Per-seat pricing adds up
$50-100/agent/month. 5 agents = $6,000/year.
Vendor lock-in
Your data trapped. Price hikes you can't avoid.
Repetitive questions
Your team answers the same questions all day.
“Every time we added an agent, the bill went up. I got tired of doing math every time we wanted to grow. That's why I built backend.chat.”
Everything you need to scale support
AI automation, unlimited seats, and complete data control.
AI handles the routine
Train once on your knowledge base. Your customers get instant answers 24/7.
Unlimited agents
No per-seat pricing. Add 5 agents or 50 - same price.
Self-host option
Deploy on your infrastructure. Full source code access for enterprise.
2-line setup
Copy two lines into your site. Works with any stack.
Customer Support Tools Pricing Comparison
See how backend.chat compares to other popular support platforms.
| Tool | Starting Price | Pricing Model | Seat Limits | AI Access |
|---|---|---|---|---|
| Intercom | ~$39/user/month | Per seat + usage | Limited by plan | Paid add-ons |
| Zendesk | ~$55/agent/month | Per seat | Limited | Higher tiers |
| Freshdesk | ~$15/agent/month | Per agent | Limited | Basic plans restricted |
| Crisp / Tidio | Freemium | Tiered + limits | Limited | Capped |
| backend.chat | Free beta / Flat fee | No per-seat | Unlimited | Included |
Trusted by modern teams
See why companies are switching from expensive platforms
“The AI handles our most common questions automatically. Our customers get instant answers, and we focus on building features instead of answering the same questions all day.”
“The Slack integration is seamless. We get instant notifications for every new conversation, and the lead capture is fantastic - we've already converted captured leads into paying customers.”