Live Chat
A modern live chat widget stops revenue loss by reducing missed messages. With proactive greetings, email capture, instant alerts, and AI, businesses respond faster, recover lost leads, and deliver consistent 24/7 support.
Pre-Chat Email
Many teams utilise live chat but really struggle to convert conversations into real leads. This blog explains how pre-chat email capture improves lead quality, prevents missed chats, and increases conversions without blocking engagement.
Chat Widget
Selecting the best chat widget in 2025 comes down to speed, reliability, mobile UX, and AI automation. This guide explains what to look for, what to avoid, and how modern chat tools impact conversions.
Selecting the best chat widget in 2025 comes down to speed, reliability, mobile UX, and AI automation. This guide explains what to look for, what to avoid, and how modern chat tools impact conversions.
Intercom’s pricing in 2025 has pushed many teams into rising per-seat and AI add-on costs. This breakdown explains why businesses are looking for alternatives and how modern tools offer powerful, affordable AI-first support without scaling bills.
Customer support for the next decade!
The Affordable Intercom Alternative
Intercom’s pricing in 2025 has pushed many teams into rising per-seat and AI add-on costs. This breakdown explains why businesses are looking for alternatives and how modern tools offer powerful, affordable AI-first support without scaling bills.
One month ago, we launched backend.chat. Since then we've shipped 7 major features, made over 50 improvements, and had zero downtime. Here's what we built and why it matters for your support team.
Customer support for the next decade!
